Privacy & your choices.

Browsing and comparisons

Your comparison shortlist is stored in your browser so it can stay available between pages. You can clear it from the comparison tray. Finder answers are used in the page to suggest a shortlist; they are not submitted to a server by the finder.

WhatsApp enquiries

Clicking a WhatsApp button opens WhatsApp with a suggested message. You can edit it before sending. Information you send is handled through WhatsApp and your direct conversation with Ahmad & Dayah. Do not include identity documents, payment information or other sensitive details in an initial enquiry.

Interaction measurement

The website emits limited event hooks for product views, category selection, comparison, finder completion and WhatsApp clicks. They include page location, product model and campaign category, not message contents or personal details. No external analytics service is configured in this version. Supplementary product graphics load from Coway or the identified source website. Those providers, Site hosting and WhatsApp may process operational information under their own privacy terms.

Catalogue assistant & enquiry requests

The automated assistant retrieves recorded catalogue facts; it does not confirm current stock, campaign eligibility or appointments. Chat questions are processed for an answer but are not saved in the enquiry database. When you submit an enquiry with consent, your name, phone number, model, postcode, question and preferred appointment time are saved for Ahmad & Dayah to review. Requested appointments remain pending until the team confirms.

When connected, an approved WhatsApp Business notification may send these submitted details to the team’s shared number. A wa.me link opens a suggested message for you to send; it does not send silently. Do not submit identity documents, account passwords, card details or medical information. Enquiry records become eligible for deletion after 30 days and are removed in bounded batches as new enquiries arrive. Contact us to request earlier deletion; copies sent through WhatsApp follow WhatsApp and the team’s own handling.

Hashed network identifiers and time buckets are used for rate limits. No raw network identifier is stored in the enquiry table. Contact Ahmad & Dayah about your submitted details.

Contact

For Coway product, promotion and package enquiries, contact Ahmad & Dayah on our shared WhatsApp at 019-792 6828.